Sanchez Ramirez Vacations & Trips from $731

Place is good ! Not hot water - pools have cold water and showers as well - need to upgrade this facilities

The staff was friendly and courteous.

Staff was Amazing! Food was great! Key cards will be an issue to open the doors but yo

The check-in process was a bit tedious, but that was due to Expedia, not the hotel. To keep a positive experience, the hotel staff was very kind and upgraded us to a beautiful room. We were a family of four, including a 7-year-old child, and each of us had our own bed and private bathroom, which was excellent. Everyone was very friendly and welcoming, from the front desk staff to the waiters, and especially the bar staff. The entertainment was excellent; the girl who organized the karaoke had great charisma and energy. The weather was on our side, with sunny days throughout our stay. The food at the Blue Lagoon restaurant was delicious . we absolutely loved it. The entire resort staff is humble, respectful, and very kind. Recommendations: • I didn’t really like the “guagua” shuttle; I think a large golf cart would look better and feel more comfortable. • At the bars, drinks were often served in plastic cups, which takes away from the presentation. However, at the beach they used nicer cups, and we were able to take great photos there.

Food was delicious. Staff are very friendly and always available to assist. Only little hiccups are the rooms are a bit outdated and small plumbing issues but it was fixed.